We're sorry to hear you were disqualified by your response to a screening question! Your response cannot be changed unless specifically indicated by the HireVue Hiring Assistant bot. HireVue is not able to change any provided responses to screening questions.
In select cases the bot may automatically ask if you would like to change your response. If you received this prompt, reply 'Y' or 'Yes' to restart the screening question and change your response. Once you are asked the screening question again, reply with your new desired response. Please note that the availability of this option is determined by the recruiting team at the hiring company, not by HireVue. HireVue is unable to adjust the availability of this option.
Note: HireVue is not involved in the creation of screening questions or determining response options at this time. Any concerns regarding questions or qualifying/disqualifying response options should be directed to the hiring company.