We’re sorry to hear there was some confusion with canceling your interview! The company you applied to uses HireVue Hiring Assistant to help schedule interviews, however we are not involved in the interviewing process. Because of this, we are unable to reverse the interview cancellation on our end. We suggest reaching out directly to the recruiting team at the hiring company for assistance. Check your interview confirmation email for the hiring manager’s specific email address, either CC'd or within the body of the email.
If you wish to reapply, text "Restart" to the number you have been chatting with to restart the application process.
Any other questions regarding the position or company that you applied to should be directed to the hiring company specifically.
Note: HireVue is unable to reverse accidental interview cancelation on behalf of the hiring company.